What's the biggest challenge that you face in your role and how do you overcome it?

Hi there, thank you for your question! My biggest challenge while working at McDonalds would probably be trying to climb up the leaderboard in the Drive-Through. Whenever there is a rush and many cars are pulling in the drive, it can get very hard to keep up the score (number of seconds per order) or try to stay constant. To overcome this challenge, our team keeps encouraging one another, so we could keep the pace and try to become more productive. If no one was on the fries station, our team would put an employee there to fasten our score and satisfy as many customers as we can while still giving, each time, quality food and customer service!!